Frequently asked questions
How do I register?
Select Sign Up, enter your details and verify your email. Registration is free for buyers.
How does bidding work?
Open a lot, enter an amount at or above the minimum next bid and confirm. You can also set an auto-bid with your increment and we will bid for you up to your maximum.
What is soft close?
When a bid is placed in the final minutes of a lot, the closing time is extended so that everyone has a fair chance to respond.
How do I pay and collect my items?
Winners receive checkout instructions after the auction closes. Payment options may include card, PayPal and Interac e-Transfer. Each auctioneer sets their own pickup times and addresses.
Who do I contact for help?
Use the Contact Us page and we will respond within one business day.